Victoria Goodman, Pain Therapist/Instructor/Coach


Victoria’s Holistic Day Spa, Spa Policy
To ensure the quality and benefits of our treatments. We have the following policies.

Spa reservations:

We recommend you book your appointments as far in advance as possible so the most convenient times and dates are available. A credit card or gift certificate number will be needed to hold all spa bookings or spa packages. Please ensure we have your correct phone number and email for confirmation purposes.

Preparing for your visit:

We recommend that you turn cell phones off for your visit. We will provide you with towels, slippers and robes for appropriate treatments. Please try to bring open-toed sandals if you are having a pedicure to avoid damaging polish.

Arrival Time:

Please arrive on time for your appointments. While at Victoria’s Holistic Day Spa we will do our best to accommodate late clients, it may not always be possible. Late arrivals of 15 minutes may forfeit some or all of the treatment time scheduled.

Children’s policy:

We welcome children to partake in spa services with parents, however if you are receiving spa treatments only, we ask that you please arrange babysitting.

Cancellation policy:

Your appointment time has been reserved special for you. In consideration for others who are trying to get an appointment and the therapists professional time, please give 48 hours notice for changes or cancellations and 3 days notice for spa packages. If you book with a gift certificate/voucher or 1 of the series packages and you miss your appointment without the above notice, your gift certificate/voucher/appointment is void. Gift Certificates/Vouchers & series packages may be rebooked 1 time only and when these conditions are met. In bad weather, please Call 3 Hours Prior to appointment to reschedule.

See Gift Certificates/Vouchers Also.

A charge of 50% of the cost of the appointment will apply for notification less than 48 hours and a full charge will apply for "no shows". Thank You For Your Cooperation By Calling Ahead.

Gift Certificates/Vouchers:

Perfect for you or to show someone they deserve to be pampered too! Gift Certificates/Vouchers are available for services or a dollar value.

Please note our Gift Certificates/Vouchers Cannot be modified or combined with other discounts/specials.

Limit 1 per person per visit. No cash value. No refunds. Not responsible for lost or damaged certificates/vouchers. Expires 6 months from date issued unless otherwise specified on Gift Certificate/Voucher.

Gift Certificates are non-refundable, but are transferable.

See Cancellation Policy Also.

Occasionally, customers will try to book their appointments near the expiration date and due to full bookings we will not be able to accommodate your preferred dates. In this case a further one month expiry will be granted on Gift Certificates only. Please call us prior to the expiry date. We always try to do our best to accommodate our clients.

Payment options:

We accept PayPal, Square, Visa, Mastercard, Discover, American Express and Cash. Prices are subject to change without notice. Prices do not include HST. Gratuities not included in price.

At Victoria’s Holistic Day Spa, We look forward to pampering you and your family soon!!

Holistic Health Assessment Privacy Policy

Protecting the Privacy of Your Personal Health Information.

Victoria’s Holistic Day Spa understands that your health information is personal and that it must be protected. The purpose of this policy is to provide you with information to help you understand how your personal information is collected, used and disclosed.

What personal information is collected? What to expect from Us?

In addition to information needed to identify you, such as your name, address, telephone number and email. Your personal information may also include information about your health (Holistic Health Assessment). Your personal health information relates to the services you have received, past health conditions, current symptoms, medications prescribed, examination and test results, diagnoses, and treatment plans. This information is often referred to as your health record. Knowing what we keep in your health record and understanding how your personal information is used, helps us to ensure its accuracy and allows us to customize your program to meet your individual needs.

Any personal information collected will be used for your care and treatment only.

Your consent will be implied for the collection, use and disclosure of your personal information for care and treatment purposes only and only if you continue with care and treatment.

Your personal information will not be disclosed to anyone who is not directly involved in your care and treatment unless you give permission. Those involved in your direct care may include Victoria, employee’s of Victoria’s Holistic Day Spa, and other health care providers. Some of your personal information may also be disclosed when required by law.

A high level of confidentiality around the collection, use and disclosure of your personal information is maintained.

Legal Disclaimer

The content on this website is provided for informational purposes only and may not be construed as medical advice. This is not intended in any way to be a substitute for professional medical advice or care.

Effective Date: January 1, 2021      Contact Email: You may contact us through our contact page.